EDF's customer service team is on 0333 200 5100. Alternatively, you can email or write to FREEPOST: EDF Energy – Plymouth.

How do I contact EDF by email?

You can also: Call: 0333 200 5100, open Monday to Friday 8am to 8pm and Saturday 8am to 2pm Message: SMS (07881341928) or WhatsApp (07480802942) Email: In writing: FREEPOST: EDF Energy – Plymouth Visit one of our offices: If it's more convenient you can visit any of EDF's customer ...

How do I contact EDF customers UK?

1. Tariff and general enquiries (existing EDF Energy customers) 0333 200 5100 ⁽¹⁾ Mon-Fri 8am to 6pm and Saturday 8am to 2pm.
2. Prepayment tariff enquiries. 0333 200 5110 ⁽¹⁾ ...
3. Smart Pay As You Go enquiries. 0333 009 7111 ⁽¹⁾
4. Text telephone for customers with hearing difficulties. 0800 096 2929 ⁽²⁾

How do I get in touch with EDF Energy?

EDF Energy contact for complaints

You can ring the EDF Customer Service Team on 0333 200 5100. This line is open Monday to Friday from 8 a.m. to 8 p.m. and Saturdays from 8 a.m. to 2 p.m. You can also contact the EDF Energy Complaints Team via WhatsApp on 0748 080 2942 or by sending a text message to 0744 511 8556.

Is it free to call EDF?

If there's an electrical emergency call 105 from your mobile or landline and the telephone service will automatically direct you to the network distributor's emergency number for your area. Calls to this service are free of charge.

How to register for EDF MyAccount - our online self-serve platform

How do I contact EDF in an emergency?

Dial: 0800 111 999.

Does EDF use WhatsApp?

Message us. Did you know that EDF now offer WhatsApp & Text to customers? Just click on the buttons below to get our phone numbers. If you haven't contacted us through WhatsApp before, dont forget to add us as a contact before starting your message!

How do I email Eon?

Write to us at: Resolutions Team, E. ON Energy Installation Services Limited, Westwood House, Westwood Way, Westwood Business Park, Coventry CV4 8LG. Email: .

Is EDF a British company?

EDF Energy was formed after French energy company Electricite de France purchased London Energy. Therefore, EDF Energy is French-state-owned. It is also one of the largest distribution network operators in the UK after taking control of the UK nuclear generator, British Energy.

Where can I find my EDF account number?

You'll find your account number on any bill, letter or email from us. Then click 'Find my email address'.

Do I have to have a smart meter with EDF?

Smart meters aren't mandatory. If you decide you don't want one, you simply need to let us know by opting out of having one. There are benefits to having a smart meter installed at your business, such as accurate bills without the hassle of giving reads.

Is it worth getting a smart meter?

There are a number of benefits if you have smart meters: More accurate bills. Smart meters mean the end of estimated bills, and the end of overpaying (or underpaying) for your energy. ... Better oversight and management of your energy use with a real-time data display in your home potentially saving you money.

Who owns EON energy UK?

Eon is owned by German company Eon SE. It's one of the UK's largest electricity generators and owns power stations, wind farms and biomass plants. It's also one of the largest energy suppliers in Great Britain, providing energy to around 3.8 million homes and businesses, although it lost 500,000 customers in 2019.

Is EDF part of British Gas?

British Gas and EDF are big names in UK energy, even if the market share of both has been slipping in recent years. They remain part of the Big Five in terms of energy, and they can offer premium services alongside their energy deals in the form of boiler maintenance plans and smart technology.

What does EDF stand for in EDF energy?

Électricité de France S.A. (literally Electricity of France), commonly known as EDF, is a French multinational electric utility company, largely owned by the French state.

Do EON have an email address?

I want to talk about something else. For general questions, you can contact EON at 0345 052 0000, email , or join a live chat with a customer service advisor.

Is eon the same as EON next?

E. ON Next is a new part of the E. ON group, focusing on providing renewable energy to customers across the UK.

Is there an E on next app?

ON Next app? You can download our app from the Apple App Store or Google Play store. To download and use our app, your device will need to meet the following requirements: Android or iOS operating system.

How do I get the EDF app?

The EDF app is now available on android devices via the Google Play store. You can download our app free of charge from Google Play today.

Can your electricity meter be faulty?

Faulty gas or electricity meters are rare. But you should still keep an eye on your meter to make sure it's working properly. A damaged or faulty meter could be a safety hazard. It could also cost you money.

Is EDF a good energy supplier?

EDF Energy's customers gave its bill accuracy a good rating with four out of five stars and rated it fair on bill clarity, customer service and complaints handling. ... EDF Energy customers were not positive about its value for money, for which it achieved a poor two-star rating.